833. Field Service Engineer

In the role of an Field Service Engineer (FSE) your primary responsibility will be providing on-site installations, maintenance, qualifications and repairs of multi vendor instruments. Typical analytical products supported include LC, GC, MS, and Data Systems,
    
    Perfil do Candidato:
     In addition to those activities defined above, the successful candidate will be responsible for the following:

- Establishing and maintaining a highly responsive relationship and effective communication, to ensure customer satisfaction.
- Setting clear customer expectations and following through on commitments associated with all service activities.
- Ensuring customer satisfaction by advising customers on preventive maintenance and configurations.
- Driving potential sales opportunities and increasing revenue.
- Partnering with colleagues acting as an internal resource on technical issues.
- BS Degree in Sciences (Chemistry, Biology, etc.) or equivalent work experience and related hands-on LC, GC and GC/MS experience.
- Strong organizational and leadership capabilities.
- Excellent verbal and written communication skills are a must.
- Demonstrated ability to perform hands on maintenance, installations and selected repairs on analytical instruments.
- Ability to solve, high impact problems related to product availability; typically system/solution focused.
- Must be available for up to travel that may include over-night stays.
    
    Contacto:
     Send the Cv trought the Website Expresso Emprego.