Wednesday, 12 June 2013

J8. ITSM Consultant - International (Bachelor’s degree in computer science, information technology) Lisboa

FINDMORE is an IT consulting company which operates in several countries across Europe. 
Required Skills and Experience:

- A Bachelor’s degree in computer science, information technology, or related technology-based discipline.
- Minimum 5 years experience
- ITIL process analysis, design and toolset implementations
- Project & programme management
- Process and service improvement initiatives
- ITSM solution experience including Service Now, Remedy and HP Service Centre
- Management of daily ITSM processes and functions: Service Desk, SLM, Incident/Problem/Change
- Management information reporting: value-add through CSF and KPI information.
- Customer account / relationship / stakeholder management.
- Perfect command of English
- Additional Languages are a plus

Submit application in English with financial expectations to careers@findmore.eu with the reference of: ITSM Consultant International

No comments:

Post a Comment